The initial meeting will be to discuss what the client is looking for.
All work orders come with two revisions.
Grammatical Errors: It is the responsibility of the client to ensure any copy given to On The Level Marketing & Consulting LLC has been proofed for errors, that dates are correct and any contact information is correct. If we see a glaring error we will bring it to the attention of the client and make the change. Any mistakes made by On The Level Marketing & Consulting LLC will be made at no charge.
Client Approval: After the project is completed the client will sign off that they have looked at the project and are satisfied.
Rush Orders: Are any orders that need to be completed within a 2 day turn around.
Cancelled Orders: Any orders that are cancelled within 24 hours of the initial consultation meeting will not be charged. Any orders that are cancelled after 24 hours, of the initial meeting, will be billed at the regular hourly rate for the amount of time that has been put into the project.
Once a project is completed the rights to logos, artwork, and any copy are the rights of the client. It is the clients responsibility that any artwork, photos, and copy provided to On The Level Marketing & Consulting LLC is not liable for any copyright infringements.